Data Policy abakusBT.de

1. Data Protection at a Glance

General information: The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice (Imprint) of this website.

How do we collect your data?
On the one hand, your data are collected when you provide them to us. This may include, for example, data that you enter into a contact form.
Other data are collected automatically or after your consent when you visit the website by our IT systems. These are mainly technical data (e.g. internet browser, operating system or time of page access). The collection of these data takes place automatically as soon as you enter this website.

What do we use your data for?
Some of the data are collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to receive, free of charge, information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of these data. If you have given consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this as well as for further questions on the subject of data protection, you can contact us at any time at the address provided in the legal notice (Imprint).

Analysis tools and third-party tools

When visiting this website, your surfing behavior can be statistically evaluated. This happens primarily with so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.

2. General information and mandatory information: The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected.
Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this happens. 

We point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the responsible body

The responsible body for data processing on this website is:

highQ Computerlösungen GmbH
Christian Disch, Thomas Hornig
Schwimmbadstraße 26
79100 Freiburg

Telephone: 0049 761 70 60 40
E-mail: info(at)highq.de

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses or similar).

Statutory Data Protection Officer

We have appointed a data protection officer for our company.

Schwimmbadstraße 26
79100 Freiburg

Telephone: 0049 761 70 60 40
E-mail: datenschutz(at)highQ.de

Information on data transfer to the USA

On our website, among other things, tools from companies based in the USA are integrated. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this.

It therefore cannot be ruled out that US authorities (e.g. intelligence services) may process, evaluate and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right at any time, for reasons arising from your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions.

The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 para. 1 GDPR).

If your personal data are processed for the purpose of direct advertising, you have the right at any time to object to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection pursuant to Art. 21 para. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction
Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correction or deletion of these data. For this as well as for further questions on the subject of personal data, you can contact us at any time at the address provided in the legal notice (Imprint).

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data.
You can contact us at any time at the address provided in the legal notice (Imprint). The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.

If the processing of your personal data was/is unlawful, you can request restriction of data processing instead of deletion.
If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request the restriction of processing of your personal data instead of deletion.

If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from being stored – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

3. Data collection on our website

Cookies: Our website uses so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. 

Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser. In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies serve to evaluate user behavior or display advertising.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions you desire (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services.

If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the scope of this privacy policy and, if necessary, request consent.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version

• operating system used
• referrer URL
• hostname of the accessing computer
• time of the server request
• IP address

These data are not merged with other data sources.

These data are collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.

Contact form 

If you send us inquiries via the contact form, your details from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass these data on without your consent.

The processing of these data is carried out on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by e-mail, telephone or telefax
If you contact us by e-mail, telephone or telefax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass these data on without your consent. The processing of these data is carried out on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

4. Analysis tools and advertising

Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that helps us integrate tracking or statistics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It only serves to manage and deliver the tools integrated via it. 

However, Google Tag Manager does collect your IP address, which may also be transferred to Google's parent company in the United States. The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Web analysis using Matomo (formerly Piwik)

Scope of the processing of personal data: We use the open-source software Matomo (www.matomo.org), developed by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, on this website to analyze user behavior. Matomo is operated on our own servers, so that all data are stored exclusively by us and are not passed on to third parties.

When you visit our website, Matomo sets cookies by default, which are stored on your device. Cookies are small text files that contain information to recognize your browser and analyze the use of the website.

The following data are collected and processed:

• IP address: The last two bytes of the IP address are anonymized (e.g. 192.168.xxx.xxx).
• Visited pages: Which subpages of our website were accessed and at what time.
• Referrer: The page from which the user came to our website.
• Technical details: Browser type, plugins used, operating system and screen resolution.
• Length of stay: How long the subpages are visited.
• Navigation: The pages that are accessed from the visited subpage.

If Matomo is configured so that no cookies are used, data collection takes place purely server-side and exclusively pseudonymized.

Legal basis for data processing:

The processing of your personal data is based on the following legal bases:

1. With cookies (tracking): The storage and analysis of data using cookies takes place exclusively on the basis of your express consent in accordance with:

a. Art. 6 para. 1 lit. a GDPR (consent to data processing)
b. § 25 para. 1 TDDDG (consent to the storage of information on your device).
You can revoke this consent at any time.

2. Without cookies (tracking-free): If Matomo is operated without cookies, data processing is carried out in accordance with:

a. Art. 6 para. 1 lit. f GDPR (legitimate interest).
Our legitimate interest lies in the analysis and optimization of our website in order to enable a more user-friendly design.

Purpose of data processing:

The data are processed for the following purposes:

• Analysis of surfing behavior: Improvement of the content and structure of our website.
• Statistical evaluation: Determining which pages and content are particularly relevant.
• Technical optimization: Improving loading speed and compatibility.

The collected data are processed exclusively in pseudonymized form and are not used to personally identify you. The data are not combined with other data sources.

Storage duration:

The data are deleted as soon as they are no longer necessary for the purpose for which they were collected. This usually happens no later than after 24 months. Objection and revocation options: You can object to the processing of your data by Matomo at any time or revoke your consent. The following options are available to you:

1. Adjust cookie settings: You can revoke or adjust your consent at any time via our cookie banner.
2. Activate the Do-not-Track setting in the browser: Our Matomo configuration respects your browser's “Do-not-Track” setting. If this is activated, no data are collected.
3. Set an opt-out cookie: By clicking the link below, you can set an opt-out cookie. This prevents further data collection by Matomo.

Note: The opt-out cookie remains active until you delete your cookies. After that, you must activate the opt-out again.

Activate opt-out: (Link to tracking configuration) 4. Disable cookies completely: You can prevent the storage of cookies via your browser settings. However, this may mean that some functions of our website cannot be used to their full extent.

Technical and organizational measures:

IP anonymization: Your IP address is stored in shortened form so that no conclusions can be drawn about your person. Server location: Data are stored exclusively on servers within the EU.
Data security: We use technical and organizational measures to protect your data against loss, misuse and unauthorized access.

Note on cookie-free operation: Matomo can alternatively be operated without cookies. In this case, no information is stored on your device. Collection takes place exclusively server-side and pseudonymized, based on technical parameters (e.g. anonymized IP address, browser type).

IP anonymization 
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area before being transferred to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to 
provide other services associated with website use and internet use to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data held by Google.

Browser plugin 
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout;
More information on how Google Analytics handles user data can be found in Google's privacy policy: support.google.com/analytics/answer/6004245.

Data processing agreement 
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics 
This website uses the “demographic characteristics” function of Google Analytics to be able to display suitable advertising to website visitors within the Google advertising network. This allows reports to be created that contain statements about the age, gender and interests of website visitors. These data come from interest-based advertising from Google as well as from visitor data from third-party providers. These data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

Storage duration 
Data stored by Google at the user and event level that are linked to cookies, user identifiers (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) are anonymized or deleted after 14 months. Details can be found at the following link: support.google.com/analytics/answer/7667196

Google Ads 
The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. 
Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available at Google (e.g. location data and interests) (audience targeting). As the website operator, we can evaluate these data quantitatively, for example by analyzing which search terms led to our advertisements being displayed and how many advertisements led to corresponding clicks. 

The use of Google Ads is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective marketing of its service products.

Google Remarketing 
This website uses the functions of Google Analytics Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. 
Google Remarketing analyzes your user behavior on our website (e.g. click on certain products) in order to classify you into certain advertising target groups and subsequently display suitable advertising messages to you when visiting other online offers (remarketing or retargeting). 

Furthermore, the advertising target groups created with Google Remarketing can be linked with Google's cross-device functions. In this way, interest-based, personalized advertising messages that were adapted to you depending on your previous usage and surfing behavior on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC). 
If you have a Google account, you can object to personalized advertising at the following link: www.google.com/settings/ads/onweb/ 

The use of Google Remarketing is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective marketing of its products. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. 
Further information and the data protection provisions can be found in Google's privacy policy at: policies.google.com/technologies/ads

Audience building with customer matching 
For audience building, we use, among other things, customer matching of Google Remarketing. In doing so, we transfer certain customer data (e.g. e-mail addresses) from our customer lists to Google. If the customers concerned are Google users and logged into their Google account, they will be shown suitable advertising messages within the Google network (e.g. on YouTube, Gmail or in the search engine).

Google conversion tracking 
This website uses Google conversion tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of Google conversion tracking, Google and we can recognize whether the user has carried out certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly often. This information is used to compile conversion statistics. We learn the total number of users who clicked on our ads and which actions they carried out. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or comparable recognition technologies for identification. 

The use of Google conversion tracking is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising. If corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. More information about Google conversion tracking can be found in Google's privacy policy: policies.google.com/privacy.

Facebook Pixel 
This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the collected data are also transferred to the USA and other third countries. 

In this way, the behavior of website visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized. 

The collected data are anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data are stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with Facebook's data usage policy. This enables Facebook to place advertisements on pages of Facebook as well as outside of Facebook. This use of the data cannot be influenced by us as the website operator. 

The use of Facebook Pixel is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures including social media. If corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. 
Further information on protecting your privacy can be found in Facebook's privacy notices: de-de.facebook.com/about/privacy/. 

You can also deactivate the “Custom Audiences” remarketing function in the ad settings section at www.facebook.com/ads/preferences/. To do this, you must be logged into Facebook. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: www.youronlinechoices.com/de/praferenzmanagement/.

5. Newsletter and newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter (double opt-in). No further data are collected, or only on a voluntary basis. To process the newsletter, we use newsletter service providers, which are described below.

Rapidmail

This website uses Rapidmail to send newsletters. The provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.

Rapidmail is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of receiving the newsletter are stored on Rapidmail's servers in Germany.

Data analysis by Rapidmail

For analysis purposes, the e-mails sent with Rapidmail contain a so-called “tracking pixel” that connects to Rapidmail's servers when the e-mail is opened. In this way, it can be determined whether a newsletter message has been opened. Furthermore, with the help of Rapidmail we can determine whether and which links in the newsletter message are clicked. All links in the e-mail are so-called tracking links with which your clicks can be counted. If you do not want analysis by Rapidmail, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message. For more details on Rapidmail's analysis functions, please refer to the following link: de.rapidmail.wiki/kategorien/statistiken/.

Legal basis: Data processing is carried out on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

Storage duration: The data you have stored with us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after unsubscribing from the newsletter. Data stored by us for other purposes remain unaffected by this.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist, insofar as this is necessary to prevent future mailings. The data from the blacklist are used only for this purpose and are not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.

For more details, please refer to Rapidmail's data security information at: www.rapidmail.de/datensicherheit.

Data processing agreement: We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

6. Plugins and tools

YouTube
This website embeds videos from the website YouTube. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our websites on which YouTube is integrated, a connection is established to YouTube's servers. The YouTube server is informed which of our pages you have visited.

Furthermore, YouTube can store various cookies on your device or use comparable technologies for recognition (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.

If you are logged into your YouTube account, you enable YouTube to directly associate your surfing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

Further information on how user data are handled can be found in YouTube's privacy policy at: policies.google.com/privacy.

Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google's servers. This gives Google knowledge that this website has been accessed via your IP address. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the font on its website. If corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google Web Fonts can be found at developers.google.com/fonts/faq and in Google's privacy policy: policies.google.com/privacy.

Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA is used to check whether data entry on this website (e.g. in a contact form) is carried out by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. The storage and analysis of the data are carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from spam. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

Further information on Google reCAPTCHA can be found in Google's data protection provisions and terms of use at the following links: policies.google.com/privacy and policies.google.com/terms.

7. Our own services

7.1. Handling of applicant data
We offer you the opportunity to apply to us (e.g. by e-mail, post or via online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other statutory provisions and that your data are treated strictly confidentially.

Scope and purpose of data collection
If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes in the context of job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-new under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and – if you have given consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time.

To carry out application procedures, we use the applicant management system of softgarden e-Recruiting GmbH, Tauentzienstr. 14, 10789 Berlin (contact: datenschutz(at)softgarden.de). As part of an application via our career page, further personal data may be requested. Further information on the data processed as part of the application procedure, the use and deletion periods in the applicant management system can be found in the data protection notices of our career page: highq.softgarden.io/de/data-security

We have concluded a data processing agreement with the provider softgaren e-Recruiting GmbH to ensure that your data are processed exclusively according to our instructions. Your personal data are passed on within our company exclusively to persons who are involved in processing your application. If the application is successful, the data you submitted will be stored in our data processing systems on the basis of § 26 BDSG-new and Art. 6 para. 1 lit. b GDPR for the purpose of carrying out the employment relationship.

Retention period of the data
If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain the data you have transmitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application).

Afterwards, the data will be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of a legal dispute. If it is apparent that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further retention no longer applies.
Longer retention may also take place if you have given corresponding consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.

 

7.2. Support inquiries
For support inquiries, we use the software “Jira”.
Jira is a software solution from the manufacturer
Atlassian. Pty Ltd
Level 6, 341George Street
Sydney NSW2000
Australia

If you submit a support request to us by e-mail to the support addresses we provide, your e-mail address will be stored together with the request. In addition, you have the option to register directly on the portal to view the status of your support requests directly. For this, a user account is required, for the creation of which the username and password are also stored. You create these login credentials yourself. You can view, change or delete these data at any time.

Atlassian offers the option to choose data residency for certain data; we have set the EU as the default.

You can submit a request to Atlassian at any time about the stored data or request deletion of these data: www.atlassian.com/de/trust/privacy/gdpr/request-delete-personal-data

The legal basis for processing is the fulfillment of contractual obligations (Art. 6 paragraph a lit. c) and our interest in efficient processing of support inquiries (Art. 6 paragraph a lit. f).

We have concluded an agreement with Atlassian for commissioned data processing, which also includes standard contractual clauses. Further information on the processing of personal data by Atlassian can be found in Atlassian's privacy policy: www.atlassian.com/de/legal/privacy-policy